Business Support Coordinator - Winchester

Date: 30 Nov 2023

Location: Winchester, GB, SO23 8RZ

Company: Knight Frank

The Country Residential sales division are looking to recruit a Business Support Coordinator to assist with sales administration in the Winchester office.  It will report into the Office Head, with day-to-day input from the Operations Coordinator. The role will also be supporting a team of negotiators and the tasks related to onboarding of the properties to sell.



  •       Greet customers in a polite and welcoming manner
  • Answer incoming telephone calls
  • Take accurate messages and assist with enquiries wherever possible
  • Provide keys to contractors
  • Maintain a tidy office and reception area
  • Prepare the boardroom for meetings when required
  • Create new property activity records 
  • Order land registry title checks 
  • Register new instructions  
  • Create template letters and forms  
  • Accurate generation of sales invoices  
  • Ensure accurate records are maintained on all reports 
  • Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements
  • Be a trouble shooter with system processes and procedures
  • Carry out monthly reporting to assist with performance monitoring
  • Create mailers, property brochures, window cards and pitching materials
  • Arrange and upload EPCs, photos and floorplans 
  • Update property listings
  • Use of internal systems to search and download imagery 
  • Oversee look and feel of office in line with central guidelines 
  • Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when required
  • Assist with meeting marketing deadlines 


Particular Aptitudes/Skills Required

  • Prior experience in a business support, administration or front of house role preferred but not required
  • Flexibility, adaptability and a co-operative attitude
  • Excellent standard of English grammar and spelling
  • Calm under pressure
  • Diligent and efficient
  • Attention to detail
  • Self-motivated
  • Team player