Tenancy Progressor

Date: 10 May 2023

Location: London, GB, W2 3QD

Company: Knight Frank

Reference No 28447 
Job Title Tenancy Progressor 
Type Fixed Term Contract 
Salary Range Competitive
Division Residential 
Sub Division Residential Lettings 
Department Hyde Park Lettings (10000135) 
Location Hyde Park 


We are looking to recruit a Tenancy Progressor to support our local offices in Hyde Park and Belsize Park on a 12 month fixed term contract.  In the Tenancy Progressor role you will be responsible for handling all pre tenancy paperwork, drafting tenancy documentation, carrying out due diligence checks and liaising with internal and external customers.


In the Tenancy Progressor role you will be responsible for:


•  Verifying data quality and compliance of work received

•  Carrying out due diligence checks on Tenants, Occupiers and other Relevant Persons prior to the start of the tenancy

•  Drawing up Tenancy Agreements

•  Producing letters and emails

•  Setting up rents and charges, producing initial invoice and tracing funds received

•  Communicating with internal teams, Landlords, Tenants, Occupiers and other Relevant Persons

•  Arranging inventory and check in

•  Assisting to queries from Tenants, Landlords and Relevant Persons on tenancy paperwork

•  Requesting and collecting references from approved reference provider or independent references from accountants, solicitors etc. and guiding Tenants through referencing process and explaining referencing to landlord.

•  Arrange Right to Rent checks with Tenants/Occupiers and office

•  Registering Deposits under the Tenancy Deposit Scheme

•  Liaising with Knight Frank Promise Safety Team to ensure safety certificates are valid and sent to the appropriate parties

•  Working with internal team to support in new tenancies, including tenant changeovers, landlord changeovers, addendums and deeds of surrender

•  Keeping a record of important documents and maintaining the organization of files

•  Working to tight deadlines to move in prospective Tenants whilst under pressure

•  Providing Prescribed Information to all Tenants and Relevant Persons prior to the start of the tenancy


Experience and Qualifications required for the Tenancy Progressor role: 


  • Experience working as a Tenancy Progresor or Tenancy Management 
  • ARLA qualified - preffered 


       Systems & IT competence

  •            Proficient in MS Word, MS Excel, MS PowerPoint and MS Outlook



       Personal skills


  •        Excellent communication skills - both verbal and written
  •        Flexible and confident individual
  •        Self-motivated and pro-active


  • Ability to manage own work load, multitask and remain calm under pressure
  • Excellent attention to detail



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