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Senior Tenancy Progressor

Date: 21-Jan-2022

Location: London, GB, SW1W 9HJ

Company: Knight Frank

Reference No 17847 
Job Title Senior Tenancy Progressor 
Type Permanent 
Salary Range Competitive
Division Residential 
Sub Division Residential Lettings 
Department Belgravia Lettings (10000065) 
Location Belgravia & Westminster Lettings 


Knight Frank is unrivalled in property market knowledge, with teams specialising in residential, commercial, and rural property services. We understand the only way we will continue to thrive is through the commitment and passion of our people and their tireless delivery of excellent client service. That’s why investing in our people is as important to us as investing in our clients. That’s what makes Knight Frank different – the difference is our people. A great opportunity has arisen to join us here at Knight Frank, and we are currently seeking a Senior Tenancy Progressor to join our Residential Lettings division.


In the Senior Tenancy Progressor role, you will be responsible for:

  • Drafting up all paperwork for new tenancies, including Tenancy Agreements and Invoices
  • Submitting reference requests for prospective tenants
  • Registering deposits under the Tenancy Deposit Scheme
  • Arranging inventory check-ins for properties and paying invoices
  • Dealing with sensitive information whilst following Data Protection guidelines
  • Working to tight deadlines to move in prospective tenants
  • Mediating with Knight Frank clients, tenants, and relocation agents to ensure all necessary paperwork is completed as efficiently as possible
  • Liaising with members of other departments and local offices on a day to day basis
  • Mentoring and managing a team of up to two people, including performance reviews, career development, training and checking paperwork
  • Running regular reports to meet KPIs and uphold Best Practice and Customer Service standards and reporting back to the Line Manager


To be successful in the Senior Tenancy Progressor role you will have the following skills and experience:

  • 2 plus years’ experience in Residential Lettings Supervisor / Team Leader role
  • Ideally ARLA qualified
  • Proficient with Microsoft Word, Excel, Outlook and Qube (Aspasia)
  • Excellent communication skills with the ability to deal with a range of stakeholders in a polite, professional, friendly, and helpful manner through all communication channels
  • Genuine interest in property



To view other vacancies within the Knight Frank Group click here.