Property Administrator

The Property Asset Management team are looking for an enthusiastic and experienced property administrator to assist their busy portfolios team. Working with an established team of surveyors, the candidate will have a wide range of responsibilities and will need to be flexible in their approach to the various tasks that are required.

Key attributes are an ability to handle a multiple tasks and prioritise these to deliver to agreed deadlines, with the assistance of the lead Partner. Good communication skills to liaise with the team, tenants, the clients and occasionally suppliers. Attention to detail to enable accurate reporting and high quality presentation of data and information. Finally, to be a strong team player, working for multiple people with the goal of helping the team deliver an exception service to our clients.

Responsibilities: 

• Maintaining a database of key documentation and chasing up tenants for in-date documents when the originals expire
• To assist the surveyors in producing service charge packs to send to tenants
• To liaise with tenants and help the surveyors to follow up with on-going matters
• To process simple tenant applications and licences, seeking surveyor support where needed
• To make appointments and arrange inspections for the client, the Knight Frank team and others as required
• To utilise approved document templates and branding where appropriate to maintain a consistency of approach and present a high quality deliverable
• To be prepared to assist other members of the Promise and PAM team in order to maintain the best possible service or to otherwise meet contractual timeframes
• Provide a degree of flexibility in your working hours during busy periods. Normal working hours are 9:30 – 17:30.
• Assisting the client’s insurers by providing basic tenancy information and updating tenant changes
• Maintaining agreed filing system within the Knight Frank systems
• Assisting the team in logging inspections and tracking the performance of the team against agreed client KPIs with a view to maintaining a high quality of service and issuing reminders before due dates are exceeded

Experience and Skills:

• Excellent level of IT literacy, including Microsoft Office suite
• An excellent communicator and organiser with the ability to keep on top of multiple tasks at once
• Has a keen eye for detail and able to work to demanding deadlines
• A familiarity with Horizon or Yardi accounting systems would be useful although not essential
• At least 2 years previous experience in a similar role within a surveying/property environment

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To view other vacancies within the Knight Frank Group click here.