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Head of Diversity, Equity & Inclusion

Date: 04-Jan-2023

Location: London, GB, W1U 8AN

Company: Knight Frank

Reference No 25634 
Job Title Head of Diversity, Equity & Inclusion 
Type Permanent 
Salary Range Competitive
Division Business Services 
Sub Division Business Services 
Department Human Resources (10000132) 
Location 55 Baker Street 


Knight Frank is the largest independent property consultancy in the world and, by the nature of being a partnership, our decisions are made by and for our people with a focus on long-term impact.


Our purpose - to work responsibly, in partnership, to enhance people’s lives and environments - means that we empower our people to have autonomy in their role and encourage them to think differently about how we can make the difference through our work and behaviour. For our clients, our purpose drives us to provide innovative property solutions that add tangible value across a variety of sectors and services.


A true partnership is a balanced one and we are committed to making our business inclusive, giving people the opportunity to perform at their best and be recognised for the individual value they bring.


The human element in the property world is all too easily overlooked. This is why Knight Frank believes in building long-term relationships with both clients and employees. This enables us to provide clear, considered and personalised advice on all areas of property whether Commercial or Residential.


We understand that the only way we will continue to thrive is through the commitment and passion of our people and their tireless delivery of excellent client service. That’s why investing in our people is as important to us as investing in our clients. That’s what makes Knight Frank different – the difference is our people.





To build a new Group Centre of Excellence for DEI.

To provide thought leadership around DEI across the firm.

To develop a strategic roadmap with the overall purpose of providing a superior employee experience for all of our people.

To implement DEI initiatives to achieve the outcomes stated in the strategic roadmap.





  • To provide strategic direction to the Business Balance leads and create alignment in relation to their initiatives, programs and events ensuring these are fit for purpose and appropriate to the relevant geographies.
  • To formulate and execute a plan which will facilitate the introduction of industry-wide best practices in DEI across the UK and Group.  
  • To create a culture of learning and accountability to facilitate the adoption of industry-wide best practices, maximising the usage of various forums across the UK and Group.
  • To collect and collate feedback and advocate change, in targeted area’s, where this is identified.
  • To challenge current ways of working and current practices which are preventing the firm reach its strategic ambitions.
  • To develop a set of metrics which will drive the DEI agenda and appropriate changes of behaviour. Utilise these metrics to monitor progress and manage change.
  • To utilise leading edge DEI research and ensure this is factored into the design of any new interventions, programs and events.
  • To partner with and ensure that best practices in relation to DEI are woven into the other Centres of Excellence within the People team: Talent Acquisition, Learning and Development, Reward and Recognition and Talent and Performance. To lead and facilitate the adoption of these changes.
  • To lead both UK and Global DEI People projects which will enable the business to achieve its strategic ambitions.
  • To identify resources needed to deliver proposed initiatives and the best method of fulfilling these requirements (in-house; 3rd party).


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