Management & LeadershipTrainer

Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors.

Established in 1897, Knight Frank now comprises a global network of over 400 offices.

Based in our Global HQ at Baker Street, the HR department is looking to recruit a Management & Leadership Trainer to form part of the L&D team.

The person will be integral to the successful delivery of a high quality and exciting training programme, in alignment with our values and culture of learning. Under the supervision of the Head of Learning, you will be responsible for reviewing, designing and implementing all management and leadership programmes to both our new and existing people up to Partner level.

Responsibilities

Under the direction of the Head of Learning, you will:

• Develop high quality training materials in alignment with requirements identified through the Training Needs Analysis (TNA)
• Build and maintain collaborative relationships across the programs team members
• Identify training curriculum and learning objectives as required and work with the key stakeholders and external subject matter experts.
• Develop teams in areas of thought leadership, management style, delegation, change management, strategic thinking and growth mindset.
• Plan and prepare for learning sessions
• Deliver internal training as required
• Facilitate regular evaluation and feedback sessions to ensure all programmes meet the needs of the business
• Ensure programmes are appropriately evaluated and that feedback is acted upon.
• Provide updates and details on new thinking and latest trends
• Lead of the creation of new courses and programmes in line with the overall L&D Strategy
• Act as coach to our management population around people management and leadership
• Record all learning activities on the internal LMS
• Facilitate knowledge sharing in line with our culture of learning
• Own the creation, delivery and review of any programmes run by third party suppliers
• Manage the relationship with external coaches and suppliers

Professional Experience and Personal Skills Profile

Qualifications/Education Preferred:

• Degree educated
• CIPD Training Qualification

Career Experience Preferred:

• Credible experience in a similar role with 5+ years’ experience in the delivery of L&D initiatives, Management & Leadership Training
• Understanding of DISC and Psychometrics
• Experience of using a Blended Learning approach (Digital learning, webinar, Classroom)
• Understanding of Management Theory

Particular Aptitudes/Skills Required:

• Extensive experience in developing training materials
• Previous experience of building and maintaining stakeholder relationships
• Hands on facilitation/delivery of training sessions
• Experience of working within a project environment
• Extensive knowledge of training development tools and techniques
• Extremely professional and presentable
• Proactive, a self-starter, responsive and collaborative
• Highly experienced in delivering Customer Service Excellence
• Excellent facilitation skills
• Excellent communication skills, verbal and written
• Exceptional inter personal skills
• Strong organisation skills and effective time management
• Computer literate - experience in working with Microsoft office applications PowerPoint, Word, Excel
• Demonstrates the Knight Frank values
• A willingness to travel to our regional offices across the UK as and when required

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