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Interim HR Operations Lead

Date: 09-Jun-2022

Location: London, GB, W1U 8AN

Company: Knight Frank

Reference No 23548 
Title Interim HR Operations Lead 
Type Fixed Term Contract 
Salary Range Competitive
Division Business Services 
Sub Division Business Services 
Department Human Resources (10000132) 
Location 55 Baker Street 


We understand that the only way we will continue to thrive is through the commitment and passion of our people and their tireless delivery of excellent client service. That’s why investing in our people is as important to us as investing in our clients. That’s what makes Knight Frank different – the difference is our people.


The HR Operations Lead will report to the TBC. They will be responsible for continually reviewing the operational effectiveness of the UK HR function ad create a seamless experience across the people journey.




  • Evaluate all processes and procedures for HR Operations and provide a gap analysis with remediations
  • Continually review the processes for all HR Operations across the HR function to ensure they meet the needs of the business.
  • Employee attraction and on-boarding including monitoring of KPI and SLAs
  • Employee lifecycle processing
  • Data Insight reporting – to be able to track and analyse trends in reports and dashboards, that will help support the HR function
  • Identify areas that need improved service requirement
  • Support HRBP team, Early Careers, L&D team and Talent Acquisition
  • Support and develop the HR support team in Mumbai
  • Manage the HR support team lead and the HR support team in London


Career Experience Required


4-5 years relevant HR Operations experience including multiple sector experience. Including managing a team. Hands on experience with HR Information Systems and previous SAP/Success Factors an advantage.


Particular Aptitudes/Skills Required


  • Strong content experience of best practise across all areas of HR operations
  • Excellent organisational and prioritisation skills
  • Exceptional attention to detail
  • Excellent time management
  • Process orientated
  • Methodical
  • Analytical – worked with KPIs and SLAs


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