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Business Support Coordinator 6 Months FTC

Date: 14-Sep-2022

Location: London, GB, W1U 8AN

Company: Knight Frank

Reference No 26231 
Job Title Business Support Coordinator - 6 Months FTC 
Type Permanent 
Salary Range Competitive
Division Residential 
Sub Division Country Business 
Department Country Business (10000021) 
Location 55 Baker Street 


Knight Frank                                       ThCountry Residential sales division are looking to recruit a Business Support Coordinator specialising in Marketing to join the Country Business at Knight Frank. Assisting the Senior Operations Coordinators – Marketing (remote) and the Senior Marketing Executives (based in Head Office) with delivery of the current regional marketing strategy.



Established in 1896, Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors.   


Headquartered in London, Knight Frank has more than 15,000 people operating from over 500 offices across 58 countries. These figures include Newmark Grubb Knight Frank in the Americas, and Douglas Elliman Fine Homes in the USA. We are an independent consultancy with a partnership culture that puts our clients first. We provide market-leading advice and transaction support to investors, corporates and homeowners for their personal and business property needs. We back this up with industry-leading technology and market research.  


With this specialism you will provide a senior level of support to all regions. You will report into the Senior Operations Coordinators – Marketing and the Regional Partners for each region, with day-to-day input from the Marketing Manager and Executive.  




The ideal candidate must be an organised multitasker able to handle many diverse projects at once and meet tight deadlines. 


  • Support the development and execution of marketing initiatives at local office levels 
  • Build close and effective working relationships with the marketing team, Senior Operations Coordinators, Marketing team, and the local offices 
  • Maintain Knight Frank’s brand position within the regional marketing areas and ensure best in class marketing in our local offices
  • Work closely with the Senior Operations Coordinators to deliver monthly direct mail and email campaigns 
  • Provide social media support, and assist with social content
  • Assist with troubleshooting and general queries from the Business Support Coordinators and Operations Coordinators in the local offices for each region
  • Monitor, audit and report on all property portals to ensure the maximum reach is being achieved  
  • Assist the marketing and SOCMA team with sponsorship events, relevant collateral, and monitoring sponsorship budgets for each region
  • Manage Trustpilot and Google review responses
  • Work with the marketing team to ensure the local offices are identifying and reaching the right target audiences through all channels – Instagram, LinkedIn, Dot Digital and Direct Mail
  • Collate and coordinate the information gathering and sharing between all offices and regions in the Country Business
  • Proofreading and quality control of local office produced marketing materials and collateral
  • Manage and execute office advertising schedules for property and brand adverts 
  • Local property marketing - quality control on digital and online channels including social and website
  • Assist with creating presentations for the wider team for events and board meetings
  • General administrative support on ad hoc tasks within the SOCMA/BSC remit



Professional experience and personal skills profile


  • This role would suit a strong communicator capable of working successfully as a team player, with a professional, helpful and intuitive manner and a genuine interest in property and marketing 
  • You will have a strong desire to immerse yourself in the team and be collaborative, particularly with the local offices and marketing team 
  • The successful applicant will possess the necessary skills and experience to provide and manage an effective support service to the local offices  
  • You would need to have strong stakeholder management skills
  • Entry level and above, with relevant experience in a marketing or administrative role  
  • Strong attention to detail  
  • Proficiency in full Microsoft office and data systems  
  • Willing to travel to your regional offices regularly                    
  • Exceptional grasp of grammar
  • Confident at organisation, working independently and adhering to deadlines









To view other vacancies within the Knight Frank Group click here.