Knight Frank is looking to hire a Business Support Coordinator to join our Residential Lettings Team based at 55 Baker Street on a 6-month cover basis.

We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.

Why Knight Frank?

Role:

We are looking for a hardworking, efficient, and eager individual to join our Residential Lettings Management as a Business Support Coordinator, providing an exceptional service to our Landlords and Tenants. This is a fantastic opportunity to join a leading team and learn the role of a Business Support Coordinator in a fast-paced and growing team. The role will predominantly involve managing the check-out process, booking inventories, and updating utilities with local authorities and suppliers. Additionally, the Business Support Coordinator may assist Property Managers in their day-to-day tasks, such as handling tenant queries, organising property inspections, and maintaining property records.

Responsibilities:

• Update utility providers on who is responsible for payment of utilities at the start and end of tenancy.
• Book check-outs and email the check-out report to relevant parties.
• Answer incoming telephone calls, transfer them to the appropriate department, and take accurate messages.
• Allocate and distribute post received by the department.
• Provide ad-hoc support to the wider team
• Process and manage payment of invoices from contractors and suppliers, ensuring funds are available and documentation is accurate.
• Review check-out reports and prepare a report detailing findings for the property manager
• Facilitate property visits, document observations, and take necessary actions based on findings.

Key Experience Required:

• Willing to participate in team activities and support the wider team.
• Excellent communication skills to foster positive relationships.
• Strong organisational skills to manage multiple tasks, maintain accurate records, and ensure timely completion of responsibilities.
• Eager to learn and adapt in a fast-paced environment.
• Keen attention to detail to ensure accuracy in documentation, compliance with regulations, and high standards of property management.

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