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Operations Coordinator

Date: 30-Sep-2021

Location: London, GB, N1C 4AY

Company: Knight Frank

Reference No 16186 
Job Title Operations Coordinator 
Type Permanent 
Salary Range Competitive
Division Residential 
Sub Division Residential Lettings 
Department Kings Cross Lettings (10000146) 
Location Kings Cross 



Our Kings Cross and Islington office is looking for a Lettings Operations Coordinator to join their busy office to assist with lettings administration and marketing.


You will be expected to provide effective and efficient support to the team with the following responsibilities:


  • Provide efficient lettings administration including creating new property activity records and sending template letters including terms of business and marketing recommendation reports to clients
  • Producing marketing materials including property brochures, window cards, magazine adverts, email campaigns, direct mailers and pitching materials
  • Liaising with photographers to arrange and upload photos/floorplans/EPCs
  • Writing marketing copy for new properties for advertising purposes
  • Managing and updating portal property listings by refreshing photographs and text as necessary
  • Supply imagery and property information for regional publications, central marketing campaigns and PR
  • Best Practice - Manage compliance process for landlords and tenants, display knowledge and ensure best practice regulations and conduct monthly reporting
  • Arranging viewings and market appraisals booking these with our team and liaising with clients accordingly.
  • Posting on the office's social media account
  • Invoice processing
  • Acting as an ambassador for the office at all times and greeting visitors warmly
  • Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements


Qualifications/Education Required:

  • 2 years+ experience in a similar admin role
  • Strong IT Skills - Microsoft Office
  • Knowledge of the industry is a bonus


Skills Required:

  • Excellent customer services skills with a friendly and professional manner
  • Exceptional time-management skills and the ability to prioritise effectively
  • You will be a personable individual who is willing to assist the team and work within a fast paced environment
  • Exceptional standard of English grammar and spelling
  • Have strong proof-reading skills and attention to detail
  • Diligent and punctual with a can-do attitude and ability to use own initiative



To view other vacancies within the Knight Frank Group click here.