Business Support Coordinator - International (Part Time FTC)

Based in our Head Office of 55 Baker Street, London, our International Residential Sales team are looking for a motivated Business Support Coordinator to join the team on a part time basis. The role will work with the Operations teams to provide a high level of support within agreed timeframes to the Department Head, Sales negotiators and our European network members, mainly covering European countries. The role will be a 12 month Fixed Term contract and will require the ideal candidate to work 20-30 hours per week.

Responsibilities

• Understanding and processing client/applicant enquiries by phone/e-mail
• Gain an all-round understanding of the international business

Property listings

• Create new property activity records and update/maintain existing listings
• Liaise with network members over new listings and quality of photography
• Keep portfolios up to date and keep in regular contact with our network of agents
• Conduct monthly property audits
• Manage Client Due Diligence process
• Deliver and adhere to all internal and external compliance & best practice measures and procedures

     Administration

• Administration for Negotiators to include diary management, taking messages, meeting organisation, minute taking and expense claims submissions.
• Organise travel, itineraries, currency, car hire, hotels
• Create business cards
• Produce PowerPoint presentations
• Ensure G-drive is organised and up to date

     Accounts

• Register new instructions
• Generate invoices for transactional sales and marketing expenses

     Marketing

• Preparation of property brochures (printed and electronic)
• Liaise with PR team to submit properties for suitable stories
• Support general marketing & advertising requirements
• Draft promotional assets for print and digital channels

     General

• Ad-hoc tasks where requested

Professional Skills and Experience

• 2 years+ experience in a similar operations, administration or secretarial role preferred
• Proficient with Microsoft office packages
• Flexibility, adaptability and a co-operative attitude
• Calm under pressure
• Excellent standard of English grammar and spelling
• Diligent and efficient
• Strong attention to detail
• Self-motivated
• Team player
• Additional language skills would be advantageous but not essential (Italian/Spanish).

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