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Business Support Coordinator - End of Tenancy

Date: 09-Jan-2023

Location: London, GB, W1U 8AN

Company: Knight Frank

Reference No 27804 
Title Business Support Coordinator - End of Tenancy 
Type Permanent 
Salary Range Competitive
Division Residential 
Sub Division Residential Lettings 
Department Operations (10000260) 
Location 55 Baker Street 



Based in our headquarters at 55 Baker Street, the Lettings sub-division is looking to recruit an End of Tenancy Business Support Coordinator.




  • Liaising with landlords and tenants towards the end of tenancies and explaining the process, arranging the necessary checkout inspections and payment of invoices
  • Liaising with landlords and tenants regarding the deposit return at the end of a tenancy
  • Verifying bank details with landlords and tenants
  • General liaison with lettings office and lettings accounts to ensure smooth running of the end of tenancy procedure
  • Organising office visits to build/maintain relationships with lettings offices and colleagues
  • Troubleshooting landlord and tenant queries
  • Serving of Section 21 Notice where notified/appropriate


Technical Skills required

  • The ideal candidate will be able to work well on their own and within a team
  • Strong and confident communication skills
  • To keep up-to-date with legislation changes


IT Packages/Systems used

  • Word
  • Excel
  • Outlook
  • Qube SLM


Experience/Skills profile:


  • Letting’s background is preferable as well as qualified to Level 3 Award in Residential Letting & Property Management - England & Wales
  • Organised with excellent attention to detail
  • Flexible, adaptable and cooperative with the ability to remain calm under pressure
  • Ability to create and maintain effective relationships
  • Assertive but friendly and a clear communicator
  • Excellent IT skills, good typing and administration skills with the ability to multi-task



To view other vacancies within the Knight Frank Group click here.