Business Support Coordinator - End of Tenancy

Based in our headquarters at 55 Baker Street, the Lettings sub-division is looking to recruit an End of Tenancy Business Support Coordinator.

Responsibilities:

 Administration

• Liaising with landlords and tenants towards the end of tenancies and explaining the process, arranging the necessary checkout inspections and payment of invoices
• Liaising with landlords and tenants regarding the deposit return at the end of a tenancy
• Verifying bank details with landlords and tenants
• General liaison with lettings office and lettings accounts to ensure smooth running of the end of tenancy procedure
• Organising office visits to build/maintain relationships with lettings offices and colleagues
• Troubleshooting landlord and tenant queries
• Serving of Section 21 Notice where notified/appropriate

Technical Skills required

• The ideal candidate will be able to work well on their own and within a team
• Strong and confident communication skills
• To keep up-to-date with legislation changes

IT Packages/Systems used

• Word
• Excel
• Outlook
• Qube SLM

Experience/Skills profile:

• Letting’s background is preferable as well as qualified to Level 3 Award in Residential Letting & Property Management - England & Wales
• Organised with excellent attention to detail
• Flexible, adaptable and cooperative with the ability to remain calm under pressure
• Ability to create and maintain effective relationships
• Assertive but friendly and a clear communicator
• Excellent IT skills, good typing and administration skills with the ability to multi-task

To view other vacancies within the Knight Frank Group click here.