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Business Support Coordinator - End of Tenancy
Date: 09-Jan-2023
Location: London, GB, W1U 8AN
Company: Knight Frank
Reference No | 27804 |
Title | Business Support Coordinator - End of Tenancy |
Type | Permanent |
Salary Range | Competitive |
Division | Residential |
Sub Division | Residential Lettings |
Department | Operations (10000260) |
Location | 55 Baker Street |
Based in our headquarters at 55 Baker Street, the Lettings sub-division is looking to recruit an End of Tenancy Business Support Coordinator.
Responsibilities:
Administration
- Liaising with landlords and tenants towards the end of tenancies and explaining the process, arranging the necessary checkout inspections and payment of invoices
- Liaising with landlords and tenants regarding the deposit return at the end of a tenancy
- Verifying bank details with landlords and tenants
- General liaison with lettings office and lettings accounts to ensure smooth running of the end of tenancy procedure
- Organising office visits to build/maintain relationships with lettings offices and colleagues
- Troubleshooting landlord and tenant queries
- Serving of Section 21 Notice where notified/appropriate
Technical Skills required
- The ideal candidate will be able to work well on their own and within a team
- Strong and confident communication skills
- To keep up-to-date with legislation changes
IT Packages/Systems used
- Word
- Excel
- Outlook
- Qube SLM
Experience/Skills profile:
- Letting’s background is preferable as well as qualified to Level 3 Award in Residential Letting & Property Management - England & Wales
- Organised with excellent attention to detail
- Flexible, adaptable and cooperative with the ability to remain calm under pressure
- Ability to create and maintain effective relationships
- Assertive but friendly and a clear communicator
- Excellent IT skills, good typing and administration skills with the ability to multi-task
To view other vacancies within the Knight Frank Group click here.