Business Support Coordinator

Knight Frank is unrivalled in property market knowledge, with teams specialising in residential, commercial, and rural property services. We understand that the only way we will continue to thrive is through the commitment and passion of our people and their tireless delivery of excellent client service. That is why investing in our people is as important to us as investing in our clients. That is what makes Knight Frank different – the difference is our people.

A great opportunity has arisen to join us here at Knight Frank, and we are currently seeking Business Support Coordinator to join our team.

Responsibilities:

Stakeholder Support

• administrative support to the team in Operation Coordinator’s absence.

• Support
• as an Ambassador for the team
• collaborative relationships with clients, managers and employees
• Financial Support; where appropriate:
• WIP sheet reconciliation / billed and unbilled debtor support
• Concise and regular coordination of client invoices, ensuring quarterly deadlines are met.
• Monthly travel sign off, signing off costs, database subscriptions, supplier invoice processing
• Expense claim support for the Partners.
• Referral support

Team Support

Team meetings; attend team WIP meetings, minute taking and ensuring actions are followed up

Compose and/or prepare correspondence; audio/copy typing, letters, memos, design documents, newsletters

Answer organisational mail, email, correspondence and requests for information

Maintain teams schedule through diary support, organisation of internal / external meetings booking meeting rooms and conference calls

Corporate travel arrangements; organising team meetings and conferences, strategy away days, etc. Producing relevant ‘packs’ for all attendees

Board/management meetings; minute and disseminate actions

IT liaison to help troubleshoot system errors for team

Work collaboratively providing assistance to other business support members, as and when required, adding value to the overall efficiency of the Valuation department.

New Starter Induction; working with the Operations Coordinator to help support the process of new starters (induction) / leavers for your team

Onboarding; working with the Operations Coordinator to support onboarding of all new starters in your team

Appraisals, where appropriate; support for their team and six monthly 1:1’s

CPD records; recording the teams RICS CPD hours.

To view other vacancies within the Knight Frank Group click here.