Business Support Coordinator - Chelsea

Based in our busy Chelsea office in London, we are looking for a Business Support Coordinator to join the team to support the Lettings Team in their day to day running of the business.

General Tasks

• Create new property activity records
• Order land registry title checks
• Updating records with information from the market appraisal checklist
• Create template letters and forms (Inc. marketing recommendation report, confirmation of instruction, terms and conditions etc.)
• Ensure hub records are accurate and maintained (E.G. pre-appraisals are updated
• Create purchase orders
• Process goods receipts
• Induction of new starters
• Onboarding of new starters (ordering equipment/permissions, log ins, etc.)
• Process leavers requests on WL
• Arrange new starter/team training
• Support the Dept Head ensuring adequate cover is in place in the office
• Support the maintenance of accurate records of office holiday/sickness
• Assist team with submission of expenses if required
• Assist in answering incoming calls

Marketing

• • Arrange and upload EPCs, photos and floorplans
  • Write/check property description prior to launch
  • Update property listings by refreshing photographs and text as necessary
  • Keep the local marketing summary up to date
  • Supply imagery and property information for regional publications and central marketing campaigns
  • Engage with strategy and recommendations and action any requirements provided by Marketing Executive
  • Marketing Asset Creation:
    • Create mailers on Addintel based on central strategy
    • Adhere to marketing deadlines
    • Create local mailers in line with discretionary spend
    • Brief marketing team on any discretionary jobs
    • Drag & Drop brochures created for properties
    • Produce pitching materials
    • Produce window cards for office

Qualifications/Education Required:

• 2 years+ experience in a similar admin role
• Strong IT Skills - Microsoft Office
• Knowledge of the industry is a bonus

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