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Business Support Co-ordinator

Date: 15-May-2022

Location: London, GB, W1U 8AN

Company: Knight Frank

Reference No 18501 
Job Title Business Support Co-ordinator 
Type Permanent 
Salary Range Competitive
Division Residential 
Sub Division Residential Lettings 
Department Investment Lettings and Management (10000188) 
Location 55 Baker Street 


Knight Frank is unrivalled in property market knowledge, with teams specialising in residential, commercial, and rural property services. We understand that the only way we will continue to thrive is through the commitment and passion of our people and their tireless delivery of excellent client service. That is why investing in our people is as important to us as investing in our clients. That is what makes Knight Frank different – the difference is our people.  A great opportunity has arisen to join us here at Knight Frank, and we are currently seeking Business Support Coordinator to join our Investment Lettings and Management team.


In the Business Support Coordinator role, you will be responsible for:

  • Maintaining a system to ensure all department invoices and payments are up to date
  • Maintaining filing systems
  • Maintaining an up to date record of deposit returns as part of the end of tenancy procedure
  • Arranging inventory appointments
  • Booking in property visits and sending maintenance summaries to the Property Managers
  • Chasing Service charge payments
  • Attending property appointments to assist with access arrangements and arranging any regular service agreement works
  • Keeping on top of any Council Tax and Utility issues for the department
  • Serving notices such as Section 21 notices as required
  • Assisting the Property Managers with general administrative duties and KPI targes
  • Assisting with contractor management duties and start of tenancy responsibilities
  • Paying strict attention to detail to ensure that the professional image of Knight Frank is always maintained
  • Answering the telephone, making appointments, and speaking to clients and contractors


To be successful in the Business Support Coordinator role, you will have the following skills and experience:

  • A proven background in a similar administrative role
  • 2 years plus experience in a similar secretarial role is beneficial
  • Ability to communicate and deal with a range of stakeholders in a polite, professional, and helpful manner, both face to face and on the telephone
  • Ability to prioritise tasks and manage workload efficiently
  • A flexible, self-motivated, organized, and proactive nature with good computing skills
  • Ability to adapt to a wide range of tasks
  • A keen interest in property



To view other vacancies within the Knight Frank Group click here.