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Business Support Coordinator - Exeter

Date: 15-Mar-2023

Location: Exeter, GB, EX1 1QD

Company: Knight Frank

Reference No 28170 
Title Business Support Coordinator - Exeter 
Type Permanent 
Salary Range Competitive
Division Residential 
Sub Division Country Business 
Department Exeter (10000111) 
Location Exeter 


The Knight Frank Exeter team are looking to recruit a Business Support Coordinator to assist with sales administration in the Exeter office. We are looking for someone to take this position on a part time basis of 3 days per week.


Responsibilities to include

  • Greet customers in a polite and welcoming manner
  • Answer incoming telephone calls
  • Provide keys to contractors
  • Maintain a tidy office and reception area
  • Prepare the boardroom for meetings when required


Sales administration

  • Creating new property activity records 
  • Preparation of pitching materials for negotiators
  • Order land registry title checks 
  • Register new instructions  
  • Create template letters and forms 
  • Fielding and responding to enquiries
  • Providing client support throughout the onboarding and sale process
  • Manage CDD process for clients and counterparties 
  • Liaise with clients to obtain necessary documents prior
    to marketing 
  • Accurate generation of sales invoices  
  • Ensure accurate records are maintained on all reports 
  • Be a trouble shooter with system processes and procedures



  • Create mailers, property brochures, window cards and pitching materials
  • Arrange and upload EPCs, photos and floorplans 
  • Update property listings
  • Oversee look and feel of office in line with central guidelines 
  • Supply imagery and property information for regional publications and central marketing campaigns  
  • Assist with meeting marketing deadlines 
  • Display knowledge of GDPR regulations 
  • Opportunity to engage with sponsored/supported events e.g. Badminton Horse Trials.


Particular Aptitudes/Skills Required

  • Prior experience in a business support, administration or front of house role preferred but not required – an eagerness to learn is key.
  • Flexibility, adaptability and a collaborative attitude
  • Excellent standard of English grammar and spelling
  • Calm under pressure
  • Diligent and efficient
  • Attention to detail
  • Self-motivated
  • Team player






To view other vacancies within the Knight Frank Group click here.