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Business Support Coordinator - Exeter
Date: 15-Mar-2023
Location: Exeter, GB, EX1 1QD
Company: Knight Frank
Reference No | 28170 |
Title | Business Support Coordinator - Exeter |
Type | Permanent |
Salary Range | Competitive |
Division | Residential |
Sub Division | Country Business |
Department | Exeter (10000111) |
Location | Exeter |
The Knight Frank Exeter team are looking to recruit a Business Support Coordinator to assist with sales administration in the Exeter office. We are looking for someone to take this position on a part time basis of 3 days per week.
Responsibilities to include
- Greet customers in a polite and welcoming manner
- Answer incoming telephone calls
- Provide keys to contractors
- Maintain a tidy office and reception area
- Prepare the boardroom for meetings when required
Sales administration
- Creating new property activity records
- Preparation of pitching materials for negotiators
- Order land registry title checks
- Register new instructions
- Create template letters and forms
- Fielding and responding to enquiries
- Providing client support throughout the onboarding and sale process
- Manage CDD process for clients and counterparties
- Liaise with clients to obtain necessary documents prior
to marketing - Accurate generation of sales invoices
- Ensure accurate records are maintained on all reports
- Be a trouble shooter with system processes and procedures
Marketing
- Create mailers, property brochures, window cards and pitching materials
- Arrange and upload EPCs, photos and floorplans
- Update property listings
- Oversee look and feel of office in line with central guidelines
- Supply imagery and property information for regional publications and central marketing campaigns
- Assist with meeting marketing deadlines
- Display knowledge of GDPR regulations
- Opportunity to engage with sponsored/supported events e.g. Badminton Horse Trials.
Particular Aptitudes/Skills Required
- Prior experience in a business support, administration or front of house role preferred but not required – an eagerness to learn is key.
- Flexibility, adaptability and a collaborative attitude
- Excellent standard of English grammar and spelling
- Calm under pressure
- Diligent and efficient
- Attention to detail
- Self-motivated
- Team player
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