Saturday Assistant

We are looking to recruit a Saturday Viewing Assistant to join our Edinburgh office. The Viewing Assitant will be responsible for showing prospective buyers around properties whilst delivering an outstanding level of customer service and demonstrating strong local area insights. Acting as an ambassador for our global firm, you will use a personal approach to ensure our customers have a positive, valuable and seamless experience across all aspects of the viewing process.

In the Saturday Viewing Assistant role you will be responsible for:

• Be an ambassador for your office by creating a positive first impression as the first point of contact
• Provide comprehensive and detailed feedback about the viewing to the office
• Have the ability to identify client’s needs and generate further viewings and referrals
• Communicate fully with all concerned to ensure that sales are managed in an efficient and professional manner
• Build and maintain goodwill, confidentiality and trust with prospective and existing clients at all times in order to foster the professional image of the Partnership
• Confidently share local knowledge with the office and clients
• Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchaser’s
• Attend mandatory training to support this role

Experience and Skills required:

• Previous work experience in a client facing role
• You will be a highly driven, enthusiastic individual with a strong work ethic and a passion for success
• Possess excellent local knowledge
• Good understanding of the sales process
• Ability to confidently show prospective buyers around a property
• Ability to proactively generate viewings
• Excellent communication skills
• Car owner and full clean licence
• Regular availability
• Basic IT skills

To view other vacancies within the Knight Frank Group click here.