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Business Support Coordinator

Date: 06-Jan-2023

Location: Edinburgh, GB, EH2 4NF

Company: Knight Frank

Reference No 27810 
Job Title Business Support Coordinator 
Type Permanent 
Salary Range Competitive
Division Residential 
Sub Division Country Business 
Department Edinburgh (10000824) 
Location Edinburgh- (80 Queen Street) 


Knight Frank is looking to hire an Business Support Coordinator to join their busy Edinburgh Rural Sales team, on a permanent basis.


Job Summary

Role is to provide full admin support to the Edinburgh Rural Sales Team, including providing a full range of operational services such as diary and email management, proof reading, client arrangements, invoicing and general administration. As part of the team, the role will include supporting other team members when required.


General Responsibilities


  • Assist Scotland rural team in full range of secretarial services such as extensive diary management, email management, proof reading and client arrangements
  • Provide an exceptional customer experience in every interaction, being ‘point of contact’ for Scotland Rural team in all communication, such as phone calls, emails and web enquiries
  • Handling private and confidential documents and information in a professional manner
  • Arranging all viewings for rural department properties with vendors and viewing assistants
  • Maintenance of property/ buyer database
  • Work with the Operations teams to provide efficient property sales administration of the whole office
  • Acting as an ambassador for the firm at all times and carrying out all Business Support Coordinator duties in a discreet, diplomatic and efficient manner
  • Refer clients to a wide range of Knight Frank services





  • Processing supplier invoices and invoicing clients


Marketing & PR Responsibilities


  • Create property brochures, window cards, and pitching materials for department
  • Occasionally arranging and uploading EPCs, photos, and floorplans
  • Supply imagery and property information for regional publications and central marketing campaigns, working alongside your Marketing Senior Operations Coordinator and central PR team
  • Help create and implement marketing plan for department with Senior Operations Coordinator Marketing
  • Adherence to Knight Frank marketing, PR, and social media guidelines
  • Assist with event and sponsorship coordination and management


Particular Aptitudes / Skills Required


  • 1+ year of prior experience in an admin/office based role prefferred
  • Proficient with Microsoft office packages (Word, Microsoft, Excel, PowerPoint, Outlook)
  • Flexible, organised, pro-active and self-motivated individual
  • A strong communicator capable of influencing others successfully, with a professional and helpful manner and a genuine interest in property.
  • Calm under pressure in a fast paced environment and ability to multi-task
  • Excellent standard of English grammar and spelling
  • Strong attention to detail and quick learner
  • Well-presented individual
  • Team player


This role is a full-time Monday to Friday role with the requirement to work the occasional 9 am-2 pm shift on a Saturday as part of a rota with the rest of the team.




To view other vacancies within the Knight Frank Group click here.