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Business Support Co-ordinator

Date: 09-Aug-2022

Location: Edinburgh, GB, EH1 2EL

Company: Knight Frank

Reference No 24221 
Title Business Support Co-ordinator 
Type Permanent 
Salary Range Competitive
Division Commercial 
Sub Division UK Cities 
Department Central Scotland Commercial (10000105) 
Location Edinburgh 




Stakeholder Support

Providing administrative support to the team in Operation Coordinator’s absence.


Business Support

Acting as an Ambassador for the team

Maintain collaborative relationships with clients, managers and employees

  • WIP sheet reconciliation / billed and unbilled debtor support
  • Concise and regular coordination of client invoices, ensuring quarterly deadlines are met.
  • Monthly travel sign off, signing off costs, database subscriptions, supplier invoice processing
  • Expense claim support for the Partners.
  • Referral support


Team Support


  • Attend team WIP meetings, minute taking and ensuring actions are followed up
  • Compose and/or prepare correspondence; audio/copy typing, letters, memos, design documents, newsletters
  • Answer organisational mail, email, correspondence and requests for information
  • Maintain teams schedule through diary support, organisation of internal / external meetings booking meeting rooms and conference calls
  • Corporate travel arrangements; organising team meetings and conferences, strategy away days, etc.  Producing relevant ‘packs’ for all attendees
  • Board/management meetings; minute and disseminate actions
  • IT liaison to help troubleshoot system errors for team
  • Work collaboratively providing assistance to other business support members, as and when required, adding value to the overall efficiency of the Valuation department.
  • Working with the Scottish business support network to ensure best practices are shared, communication is continued and helping other teams when there are pressure points
  • New Starter Induction; working with the Operations Coordinator to help support the process of new starters (induction) / leavers for your team
  • Onboarding; working with the Operations Coordinator to support onboarding of all new starters in your team
  • Appraisals, where appropriate; support for their team and six monthly 1:1’s
  • CPD records; recording the teams RICS CPD hours.


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