Operations Coordinator - Buckinghamshire & Hertfordshire - 12 month FTC
Operations Coordinator - Buckinghamshire & Hertfordshire - 12 month FTC
Reference No | 31263 |
Job Title | Operations Coordinator - Buckinghamshire & Hertfordshire - 12 month FTC |
Type | Fixed Term Contract |
Salary | Competitive |
Division | Residential |
Sub Division | [[custSubDivision]] |
Department | Buckinghamshire & Hertfordshire (10000062) |
Location | Buckinghamshire & Hertfordshire |
Knight Frank is looking to hire an Operations Coordinator to join our Residential Sales Division in Buckinghamshire and Hertfordshire.
We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.
Role:
Knight Frank is looking to hire an Operations Coordinator to assist the Sales Team in their Buckinghamshire & Hertfordshire office. The office is based in an off the high street location in Amersham, where a team of two negotiators cover the surrounding areas from the office.
Responsibilities:
- Provide exceptional customer service in all interactions, both internal and external.
- Handle incoming calls and register customers on the CRM system.
- Maintain a tidy office and reception area while supporting customer experience initiatives.
- Assist with property listings, including creating activity records, ordering title checks, and registering new instructions.
- Manage and process client due diligence, compliance, and best practice procedures.
- Maintain accurate records for accounts, including sales invoices, credit notes, and reconciliations.
- Prepare reports for meetings, performance monitoring, and ad hoc requests.
- Support new business support team members through mentoring and troubleshooting system processes.
- Lead and assist with new system rollouts and initiatives.
- Manage local marketing efforts, including property brochures, mailers, and digital listings.
- Ensure compliance with GDPR, marketing, PR, and social media guidelines.
- Oversee HSE and information security requirements, ensuring adherence to policies and ISO regulations.
- Manage department accounts, office expenses, petty cash, and timesheets.
- Oversee office facilities, coordinating maintenance, contractors, and equipment upkeep.
- Support office refurbishments and relocations, ensuring smooth operations.
Key Experience Required:
- 2 years+ experience in a similar operations, administration or secretarial role preferred.
- Proficient with Microsoft office packages.
- Flexibility, adaptability and a co-operative attitude.
- Excellent standard of English grammar and spelling.
#LI-SO1
To view other vacancies within the Knight Frank Group click here.
Reference No | 31263 |
Job Title | Operations Coordinator - Buckinghamshire & Hertfordshire - 12 month FTC |
Type | Fixed Term Contract |
Salary | Competitive |
Division | Residential |
Sub Division | [[custSubDivision]] |
Department | Buckinghamshire & Hertfordshire (10000062) |
Location | Buckinghamshire & Hertfordshire |
Knight Frank is looking to hire an Operations Coordinator to join our Residential Sales Division in Buckinghamshire and Hertfordshire.
We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.
Role:
Knight Frank is looking to hire an Operations Coordinator to assist the Sales Team in their Buckinghamshire & Hertfordshire office. The office is based in an off the high street location in Amersham, where a team of two negotiators cover the surrounding areas from the office.
Responsibilities:
- Provide exceptional customer service in all interactions, both internal and external.
- Handle incoming calls and register customers on the CRM system.
- Maintain a tidy office and reception area while supporting customer experience initiatives.
- Assist with property listings, including creating activity records, ordering title checks, and registering new instructions.
- Manage and process client due diligence, compliance, and best practice procedures.
- Maintain accurate records for accounts, including sales invoices, credit notes, and reconciliations.
- Prepare reports for meetings, performance monitoring, and ad hoc requests.
- Support new business support team members through mentoring and troubleshooting system processes.
- Lead and assist with new system rollouts and initiatives.
- Manage local marketing efforts, including property brochures, mailers, and digital listings.
- Ensure compliance with GDPR, marketing, PR, and social media guidelines.
- Oversee HSE and information security requirements, ensuring adherence to policies and ISO regulations.
- Manage department accounts, office expenses, petty cash, and timesheets.
- Oversee office facilities, coordinating maintenance, contractors, and equipment upkeep.
- Support office refurbishments and relocations, ensuring smooth operations.
Key Experience Required:
- 2 years+ experience in a similar operations, administration or secretarial role preferred.
- Proficient with Microsoft office packages.
- Flexibility, adaptability and a co-operative attitude.
- Excellent standard of English grammar and spelling.
#LI-SO1
To view other vacancies within the Knight Frank Group click here.